Small Insights, Big Impact! 

When asked about markdown labels that made shoppers 'most likely to buy', red won out again (43%), followed by yellow (37%). The colors least likely to encourage U.S. shoppers to purchase discounted items were white (24.3%) and pink (24.4%). When asked about wording, 52% stated that they found the word 'Reduced' to be impactful (in terms of signposting a markdown)

Run in-store-only promotions. Mail out discounts. Host footfall-driving events. Make your shopping mall Instagrammable. Create a family-friendly shopping experience. Create leisure and entertainment spaces. Read More at Retail Insigh

Consumers expect a seamless integration of online shopping and brick-and-mortar experiences. This evolution has made omnichannel strategies not just advantageous but essential for retail brands aiming to thrive in competitive markets

In 2025, conversational commerce will continue to grow as a critical trend, changing how customers interact with e-commerce platforms. Advances in GenAI are driving this shift, moving beyond traditional chatbot interfaces to deliver more intuitive, conversation-driven shopping experiences

Consumers want and expect a personalized experience, whether on an app, on a website or in a store. The trend, according to Shopify, is a win for retailers. Personalization programs yield up to 15% higher conversion rates and 20% higher customer satisfaction rates.

Retailers need to adopt a more data-driven approach to in-store merchandising to improve the likelihood of each individual store serving the needs of their most regular customers.

Retail analytics is one of the most significant technological advancements helping shopping malls navigate their transformation. Top UK shopping malls such as The Glades, Grand Arcade, and The Atrium use retail analytics to drive performance and maintain a competitive edge. By analysing data from various sources, malls and retailers can gain deep insights into consumer behaviour, footfall traffic patterns, and overall performance. This data-driven approach improves decision-making, allowing for more efficient and profitable operations.

The retail landscape is grappling with an overabundance of space. Research suggests the UK alone may have 40% more retail space than needed. This stems from a development boom, where physical stores were aggressively expanded to capture market share. The result? A surplus of shopping malls lacking local character and failing to resonate with communities Exiciting Possibilites - Event spaces, Fun and Games, Co-working, Pop up Paradise, Fostering Communities